Cookie Policy
1. Introduction
This Cookie Policy explains how TrioMRR (“we,” “us,” or “our”) uses cookies and similar tracking technologies on our marketing website at [www.triomrr.com] (the “Site”). This policy is specific to our marketing website and does not cover the use of cookies within our healthcare application platform, which is governed by a separate privacy notice.
We are committed to transparency about the technologies we use. Because we operate in the healthcare space, we take extra care to ensure that cookies used on our marketing site do not collect, store, or transmit any Protected Health Information (PHI) or individually identifiable health information as defined under the Health Insurance Portability and Accountability Act (HIPAA).
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or smartphone) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website operators information about how visitors interact with their site.
First-party cookies are set directly by our website domain and are used to remember your preferences and improve your browsing experience.
Third-party cookies are set by external services that we use on our website, such as analytics providers and advertising networks. These cookies enable those third parties to track your activity across different websites.
In addition to cookies, we may use similar technologies such as web beacons (pixel tags), local storage, and session storage to collect and store information.
3. Healthcare-Specific Considerations
Given the nature of our business in the healthcare sector, we want to assure you of the following:
- No PHI Collection: Our marketing website cookies do not collect, process, or store any Protected Health Information. The marketing site is separate from our healthcare application environment.
- HIPAA Compliance: While HIPAA primarily governs the use and disclosure of PHI, we have implemented safeguards to ensure that tracking technologies on our marketing site do not inadvertently capture health-related data.
- No Health Data Inference: We do not use cookies or analytics data from our marketing site to infer health conditions, treatment status, or any other health-related information about visitors.
- Separate Environments: Our marketing website operates in a separate technical environment from our healthcare application. Cookies set on the marketing website do not carry over into the healthcare application and vice versa.
- Business Associate Agreements: Where applicable, we maintain Business Associate Agreements (BAAs) with third-party service providers who may have access to our systems, in compliance with HIPAA requirements.
4. Types of Cookies We Use
4.1 Strictly Necessary Cookies
These cookies are essential for the basic functionality of our marketing website. They enable core features such as page navigation, access to secure areas, and security protections. The website cannot function properly without these cookies, and they cannot be disabled. They do not collect any personally identifiable information for marketing purposes.
4.2 Performance and Analytics Cookies
These cookies help us understand how visitors interact with our marketing website by collecting and reporting anonymous, aggregated information. This data helps us improve the website’s structure, content, and performance. All data collected by these cookies is anonymized and cannot be used to identify you personally.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique visitors | Third-party | 2 years |
| _ga_[ID] | Google Analytics | Maintains session state | Third-party | 2 years |
| ajs_anonymous_id | Atlassian Jira Servicedesk | To store last visit | Third-party | 1 year |
4.3 Functional Cookies
Functional cookies enable our website to remember choices you have made (such as your preferred language, region, or accessibility settings) and provide enhanced, personalized features. These cookies do not track your browsing activity on other websites.
4.4 Marketing and Targeting Cookies
These cookies are used to deliver advertisements that are relevant to your interests. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns. These cookies are set by third-party advertising networks with our permission. They remember that you have visited our website and may share that information with other organizations such as advertisers.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| intercom-device-id-zj9frfd9 | Intercom | Stores an anonymous device identifier to recognize users | First-party | 9 months |
| intercom-id-zj9frfd9 | Intercom | Stores an anonymous visitor identifier to recognize users | First-party | 9 months |
| intercom-session-zj9frfd9 | Intercom | Keeps track of unique browser sessions | First-party | 9 months |
Important: Marketing cookies will only be set on your device if you provide explicit consent through our cookie consent banner. You may withdraw this consent at any time.
5. Cookie Consent and Your Choices
When you first visit our marketing website, you will be presented with a cookie consent banner that allows you to accept or decline non-essential cookies. You have the following options:
- Accept All: Enables all categories of cookies, including performance, functional, and marketing cookies.
- Reject Non-Essential: Only strictly necessary cookies will be set. All analytics, functional, and marketing cookies will be disabled.
- Customize: Allows you to toggle individual cookie categories on or off based on your preferences.
You can change your cookie preferences at any time by clicking the “Cookie Settings” link in the footer of our website. When you change your preferences, non-essential cookies that were previously set will be cleared from your browser.
5.1 Browser-Level Controls
In addition to our cookie consent tool, you can manage cookies through your web browser settings. Most browsers allow you to view, delete, and block cookies from specific or all websites. Please note that blocking all cookies may impact the functionality of our website and other sites you visit. Here are links to cookie management instructions for common browsers:
- Google Chrome: Settings > Privacy and Security > Cookies
- Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Microsoft Edge: Settings > Cookies and Site Permissions
5.2 Opt-Out of Analytics
If you wish to opt out of Google Analytics tracking specifically, you can install the Google Analytics Opt-out Browser Add-on, which is available for all major browsers. This add-on prevents Google Analytics JavaScript from sharing visit activity data with Google Analytics.
6. Data Collected Through Cookies
The following types of data may be collected through cookies and similar technologies on our marketing website:
- Technical information: IP address (anonymized where possible), browser type and version, operating system, device type, and screen resolution.
- Usage information: Pages visited, time spent on pages, links clicked, scroll depth, and referring URL.
- Preference information: Language settings, accessibility preferences, and cookie consent choices.
- Marketing information (with consent only): Ad interaction data, conversion events, and audience segment identifiers.
We do not collect: names, email addresses, health information, medical records, treatment data, prescription information, insurance details, or any other Protected Health Information through cookies on our marketing website.
7. Data Sharing and Third Parties
Some cookies on our marketing website are set by third-party services. When you consent to these cookies, data may be shared with the following categories of third parties:
- Analytics providers (e.g., Google Analytics) to help us understand website usage patterns and improve our site.
- Advertising platforms (e.g., Google Ads, Meta/Facebook, LinkedIn) to deliver relevant advertisements and measure campaign performance.
- Content delivery networks that help serve website content efficiently and securely.
We require all third-party providers to handle data in accordance with applicable data protection laws. We do not sell cookie data to any third parties, and we do not allow third parties to use data collected on our site for purposes unrelated to the services they provide to us.
8. Data Retention
Cookie data is retained for the duration specified in the cookie tables above. Analytics data collected through cookies is retained in an aggregated, anonymized form for up to 26 months. When a cookie expires, the data associated with that cookie is automatically deleted from your device. You may also delete cookies manually at any time through your browser settings.
9. International Visitors and Regulatory Compliance
Our cookie practices are designed to comply with applicable privacy regulations, including:
- GDPR (EU/EEA): We obtain explicit consent before setting non-essential cookies for visitors from the European Union and European Economic Area.
- CCPA/CPRA (California): California residents have the right to opt out of the sale or sharing of personal information, including through cookies. Our cookie consent tool includes a “Do Not Sell or Share My Personal Information” option.
- ePrivacy Directive (EU): We comply with requirements for prior consent before placing non-essential cookies.
- HIPAA: While HIPAA does not directly regulate cookies, we ensure no Protected Health Information is collected or transmitted through cookies on our marketing website.
We also honor Global Privacy Control (GPC) and Do Not Track (DNT) browser signals where technically feasible.
10. Children’s Privacy
Our marketing website is not directed at children under the age of 16. We do not knowingly use cookies to collect personal information from children. If we discover that we have inadvertently collected personal data from a child under 16 through cookies, we will take steps to delete that data promptly.
11. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will notify you by posting the updated policy on our website with a new “Last Updated” date and, where required by law, we will obtain your consent again for non-essential cookies.
We recommend reviewing this policy periodically to stay informed about how we use cookies.
12. Contact Us
If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us:
TrioMRR
Attn: Privacy Officer / Data Protection Officer
3439 NE Sandy Blvd, #175
Portland, Oregon 97232
Email: privacy@triomrr.com
Phone: 1-971-236-4098
Website: triomrr.com/cookie-policy
Disclaimer: This Cookie Policy is provided as a template and should be reviewed by your legal counsel to ensure compliance with all applicable laws and regulations, including HIPAA, GDPR, CCPA/CPRA, and other relevant data protection frameworks. This document does not constitute legal advice.